Sign Lights, Inc.Changing the industry, one LED at a time… |
  446 Gus Hipp Blvd. Rockledge, FL 32955 P: 321.863.2791 F: 321.636.0402 Sales@SignLightsInc.com |
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FAQ1. How are LuxemBright® LED products different from the competition’s products?2. What is the difference between LuxemBright® Standard, LuxemBright® Economy and LuxemBright® Mini LED modules 3. What major companies, businesses and sign programs have utilized LuxemBright® LED products? 4. What is the Warranty for LuxemBright® products? 5. How many feet to a reel/roll of LuxemBright® products? 6. How do LuxemBright® LED modules mount to sign and letter products? 7. Explain UL Approved vs. UL Recognized "UR"? 8. How may I find LuxemBright® products in the UL Book / Sign Accessories Manual / SAM? 9. What is the Lumen or MCD output of LuxemBright® LED products? 10. What is the viewing angle of LuxemBright® LED products? 11. If a single LuxemBright® LED module fails, how does it effect the other modules? 12. Why do you suggest mounting LuxemBright® modules to the return or sidewall of Channel letter displays? 13. What is the difference between letter WIDTH and letter STROKE? 14. What is the difference between WAVELENGTH and COLOR TEMPERATURE? 1. How are LuxemBright® LED products different from the competition’s products? A: LuxemBright® LED’s offer a uniquely designed pixel formation that creates a uniform beam pattern without producing any hot spots when mounted on the return and greatly reducing hot spots when mounted on the letter back. LuxemBright® is the only product on the market using tried and true through-hole LEDs as the light source. Top 2. What is the difference between LuxemBright® Standard, LuxemBright® Economy and LuxemBright® Mini LED modules? A: LuxemBright® Standard and LuxemBright® Economy utilize identical modules (10 LEDs inside a rugged casing that’s fully potted with silicone) and technologies. Standard modules are manufactured using 3 modules per foot while Economy modules come 2 per foot. Warm White color is only available in the LuxemBright® Standard line of modules. LuxemBright® Mini modules feature 3 round (110 degree x 110 degree) LED’s per module and 3 modules per foot. The "Mini" is much smaller in physical size and works excellent for applications where larger modules won’t "fit" the bill. Top 3. What major companies, businesses and sign programs have utilized LuxemBright® LED products? A: Numerous signs, across America and beyond, have LuxemBright® LEDs installed in them. Some of the more notable signs include EnergySolutions Arena (Home of the NBA’s Utah Jazz,), Panda Express, Gold’s Gym, Wal-Mart, Zion’s Bank, Home Depot, Jiffy Lube, Texaco, Sinclair, Verizon Wireless, Cactus Pete’s Casino, Quiznos, Apollo Burgers and Great Wraps. Many larger sign programs are looking in to and specifying LuxemBright® products due to the outstanding reputation and amazing value LuxemBright® provides both sign companies and end users. Top 4. What is the Warranty for LuxemBright® products? A: LuxemBright® and Mini LuxemBright® LED systems are warranted that they will be free from defect in material and workmanship for a period of 4 or 5 years (See product brochures and data sheets for specific warranty periods based upon specific products.) Limitations apply. For more detailed warranty information please contact Sign Lights, Inc. and request a complete copy of warranty information. Top 5. How many feet to a reel/roll of LuxemBright® products? A: 50 feet of pre-wired modules come in an easy to install reel/roll. Each reel/roll is boxed individually. A boxed case is five each individually boxed 50’ reels/rolls of any LuxemBright® LED product. Top 6. How do LuxemBright® LED modules mount to sign and letter products? A: Each LuxemBright® LED module features double-backed tape, with EZ Pull Tab, pre-applied to the back of each module. Use the double-backed tape to apply to a mostly flat surface. For rounded surfaces a build-up of double-backed tape may be required. Additionally, mechanical fastening points are provided on the LuxemBright® Standard and Economy modules. ***Both the manufacturer and Sign Lights, Inc. highly recommend utilizing a small bead of silicone at each fastening point. Top 7. Explain UL Approved vs. UL Recognized "UR"? A: UL has no actual terminology for "approval". There is only UL Listed or UL Recognized. UL listed is a term used qualify and entire product, such as a television or a toaster. To gain an overall UL listing all parts within the finished product must be UL Recognized (UR). LuxemBright® products are all UL Recognized and may be utilized by companies wanting to stay within UL guidelines for use of materials, provided LuxemBright® products are mounted/installed within those guidelines. Top 8. How may I find LuxemBright® products in the UL Book / Sign Accessories Manual / SAM? A: LuxemBright® LED products are listed under Golden Valley Optoelectronics (GVO). The registration number is UYMR2.E300609. Top 9. What is the Lumen or MCD output of LuxemBright® LED products? A. Lumen/MCD outputs vary from product to product and color to color. Please see the product brochures and data sheets for detailed information. Top 10. What is the viewing angle of LuxemBright® LED products? A: The oval shaped LEDs utilized in the Standard and Economy lines produce a 110-degree viewing angle from one side and 50-degree viewing angle from the other. The round LEDs utilized in the LuxemBright® Mini line produce a 110-degree by 110-degree viewing angle in all directions. Top 11. If a single LuxemBright® LED module fails, how does it effect the other modules? A: Since the modules are tied together in series, there is no loss of illumination in other functioning modules either upstream or downstream of a failed LuxemBright® LED module. Additionally, modules may be terminated, cut and/or spliced anywhere in the product "run". Top 12. Why do you suggest mounting LuxemBright® modules to the return or sidewall of Channel letter displays? A: LuxemBright® modules may be placed either on the sidewall/return or the back. There may be cases that sidewall/return mounting will provide a more even distribution of light. Additionally, there will be cases when mounting to the sidewall/return will reduce the total number of LED modules required to brightly and evenly light a particular product. Experimenting with sidewall/return and back mounting options is something we would encourage you to do. You may find that you can yield significant dollar savings by determining which option works best for your particular application. Top 13. What is the difference between letter WIDTH and letter STROKE? A: Many people use these terms interchangeably. However, letter width should be looked at as the measurement, at the widest horizontal point, from the outermost edge of the letter on one side to the outermost edge of the other side. Letter stroke is best defined as the width of the interior components of any letter, including "legs", ascenders, descenders, etc. This is the area populated with LED’s or neon to add illumination. Varying letter "strokes" will require a varying number of rows of lighting product. Top 14. What is the difference between WAVELENGTH and COLOR TEMPERATURE? A: Wavelength is a function of light measured in nanometers. All colors utilize this spectrum with purple (370nm) at the low end of the spectrum, to red (650nm) at the upper end. White is measured in color temperature or in degrees Kelvin. Warm White, almost yellow, is 2,500K and cool white, almost blue is 14,000K. There are a wide variety of color temperatures in between warm and cool white. Top |
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